Official OEM After-Sales & Warranty Intake

Customer Complaint & Service Portal

Automate Industries delivers nationwide service in accordance with OEM warranty terms in close coordination with 3S dealership networks across Pakistan. Every ticket submitted here is logged into our central engineering queue with an instant tracking reference number.

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24–48h SLA Response Direct Technical Intake

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Nationwide 3S Network Karachi, Lahore, Islamabad

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AI Triage Classification Automated Urgency Tagging

Welcome to the official Customer Complaint & Warranty Service Portal of Automate Industries (Pvt) Ltd. Submit your vehicle audio or infotainment concern below for direct triage and resolution by our engineering team.

How It Works

When you submit a service request:

A unique tracking ticket (e.g. AUT-2026-XXXXX) is instantly generated and confirmed.
Our intelligent AI triage engine classifies the symptom and provides immediate diagnostic advice.
Your case is synchronized with your selected 3S dealership and the internal Automate Service Console.
Our regional service engineer contacts you within 24–48 business hours.

Service Access & Ticket Tracking

Choose Your Registration Path

Register for a dedicated account to log in anytime, review your complaint status (New / In Progress / Resolved), and file future tickets with pre-filled details.

Register as a Dealer

Dedicated registration for OEM dealership staff (Toyota, Pak Suzuki, Hyundai, KIA, Isuzu, FAW, Master Motors) across Service, Sales, Parts, and Management.

Direct link to central engineering queue
Dealership selection from official 3S directory
Live tracking for customer warranty units

Register as a Customer

Fast registration for vehicle owners wishing to log warranty claims, track diagnosis progress, and coordinate with authorized 3S dealership workshops.

Save your vehicle model & contact details
Monitor real-time status of submitted tickets
Pre-filled forms for quick warranty claims

Or Submit Without Registering

One-Time Guest Complaint Intake

Prefer not to create an account? You can file an instant ticket below and track it via your reference number and WhatsApp helpline.

1 Customer Contact Information

Customer Full Name *

Contact Phone Number * +92 Format (03XX XXXXXXX)

Email Address For ticket receipt & status tracking updates

2 Vehicle & Dealership Verification

Vehicle Manufacturer / OEM Brand *

Vehicle Model * Dynamically loaded

Filter 3S Dealerships by City Optional

Authorized 3S Dealership *

Date of Vehicle Purchase / Infotainment Installation Optional for warranty verification

3 Technical Symptom & AI Diagnostics

Complaint Category *

Detailed Problem Description * Describe when the issue occurs (e.g. on ignition, during calls, over bumps)

AI Assisted Triage Recommendation NORMAL PRIORITY

Detected Category: Evaluating... (92% Confidence)

This technical assessment has been automatically flagged to assist the Automate Service Department in prioritizing diagnostic equipment before your dealer inspection.

4 Photo or Video Evidence

Click to browse or drag & drop evidence media

Supports photos or video clips of display screen / speaker rattle (Max size: 15 MB)

By submitting, you authorize Automate Industries (Pvt) Ltd to share diagnostic telemetry with your selected 3S dealership service coordinator.

Complaint Portal

Customer Complaint & Service Portal

How It Works

Choose Your Registration Path

Register as a Dealer

Register as a Customer

One-Time Guest Complaint Intake

Register as an Authorized 3S Dealer

Register as a Customer

Sign In to Your Account

Complaint Ticket Registered